local expertise, professional results.
Our goal is to provide the best possible rental experience. When you rent from Cottonwood Properties we pledge to provide unparalleled service. From the moment you sign your lease, for the years you live in the rental and beyond, our full service team stands at the ready to assist with your needs. When you choose to rent with us or partner with us to manage your property, we will always consider you a part of the Cottonwood Family.
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Frequently Asked Questions
Hi there! Have some questions about our company? Find the answers below.
Residents
your online portal
pay rent
Online
Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.
maintenance
requests
Quickly submit maintenance requests that go directly to our maintenance queue.
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communication
Send communications to us at anytime, from the convenience of your phone, tablet or computer.
We start off right, by providing professional photography consisting of at least 20 images at no charge to the property owner. The total number of images is determined based on the square footage of the house. If the owner has high quality pictures from a recent listing we will work with their Agent to use those pictures if possible.
All properties are advertised on our website, Zillow, and dozens of other rental search websites.
Monthly Rent collection and proceeds distribution utilizing account management software. Owners have access to an owner portal to view statements, income and work-orders for repairs. Vacancies are advertised upon tenants notification of departure. Cottonwood Properties works directly with property owners to adjust rental rates and maximize rental income.
Tenants have access to a tenant portal to report repairs. Our account management software allows us to dispatch vendors for repairs electronically and track completion of repairs. In-house maintenance and coordination of routine recurring services or repair services: Cottonwood Properties does not charge an additional fee to coordinate services or meet vendors to provide access to the property.
Cottonwood Properties will have a property manager inspect your property quarterly. First and Third quarter are an exterior inspection. Second and Fourth quarter we will conduct a walk-through of the property to ensure cleanliness, functionality of all amenities, and check for any maintenance concerns.
There is a one-time $250 payment at signing. Our management fee is 10% of the monthly rent or $100 monthly while the property is being marketed but has not yet rented.
